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Scalp Med Cancellation Policy Review from Gladeview, Florida

I agree. This company is a total rip-off. According to customer service, they sent a double supply in which I had no knowledge of. They charged my card for $49.99 plus $9.80 shipping. I immediately cancelled further orders, but now, they stated that I ordered a double supply in which they have placed a $49.99 charge in a collection agency. I never used the product. Scalp med seemingly places unwilling charges on your credit card
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3 comments
#1146904

I had a problem with the cancelation and refund policy. I cancled within the time frame, but I didn't request a refund, so the supervisor told me that since I did not say the word "refund" that the representative had no way of knowing that I wanted my money back.

I tried to explain that I assumed that cancalation and refund went together and the supervisor told me to read the policy. I even apologized that I misunderstood and she just kept repeating " the policy clearly states."

#1105659

Exactly! They are a total rip off!

They did exactly the same thing to me. In my case, I had to cancel, they refused to cancel because according to them, I had still had more time to cancel the second order. And then they went ahead to ship it. Now they're sending me collection notices.

And all the Reps I've spoken to including the Supervisor, were as nasty as the word.

I should never have even dealt with them in the very first place!!!! It's frustrating!

#1085268

I learned many years ago not to give these type companies including security companies my personal information. They will drain you until you finally stop them and some people don't have the knowledge to sto them.

I had to cancel a card to stop one company.

But these type products from Amazon. You're not at risk if they aren't what they claim.

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ID
#751325 Review #751325 is a subjective opinion of poster.
Location
Gladeview, Florida
Reason of review
Pricing issue

Scalp Med Vitadil 2A Review

I soul de like to be able to talk with someone in costumer service. I have been calling for the last two month and is always in communication the number they gave me to be able to cancel my order.
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ID
#744063 Review #744063 is a subjective opinion of poster.
Location
Chokoloskee, Florida
Reason of review
Poor customer service

Scalp Med Cancellation Policy Review from Orem, Utah

First of all ScalpMed does NOT work!!! I had used it for over a year with zero results and when I tried to cancel, they told me to keep on using and finally I just changed my credit card when I moved as I knew they would never let me quit kand now they have debt collectors after me!!! Never received any product from them since I moved and changed credit card and they still want me to pay! Never!!!
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3 comments
#1363630

Scalp med are nothing but illiterate inept uneducated idiots. Works lmbo how do they get allowed to scam people on tv.

#1042212

Same freaking thing happen to me customer service sucks. Onion and honey works better. Its scam

#1106898
@PissedConsumer1042212

How does onion and honey works

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ID
#666190 Review #666190 is a subjective opinion of poster.
Location
Orem, Utah
Reason of review
Bad quality

Fraud!!!

The second time I received a half of the products but they charged me in full, the third time they charged my credit card and I never received the products. This company is a total fraud. I called them, I sent e mails to them and I never had even the courtesy of an answer!!!! Don't believe in its commercial. It's just a trap to chase fools. It's really sad that companies as this one take your money, don't deliver the products and still are in the market. I'm extremely disappointed, because at least in may case, it didn't work neither.
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ID
#643134 Review #643134 is a subjective opinion of poster.
Location
Bowie, Maryland
Service
Scalp Med Hair Treatment
Cons
  • Scalp med
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Complaint

i did not order a secomd order of scalpmed I will file a formal complaint to the attorney general I have connections my number is 516860**** mike anzalone 24 clement st glen cove new York 11542 if my money is not put back in my credit card and u call me on Monday may18 2015 I will file a complaint my order no is dmv0000268719 if the money is not returned I will go to attoney general in new York and if I need to I wily senator in new York u had no permission to refill an order u make it impossible to get in touch w you or make a comment on ur false practices u scammed me I I will go to ant lengths to shut u down I know many capable people and u will be sued for false pratices
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2 comments
#1781015

I am sorry that you had a bad experience with this company. I could understand how violated and helpless you must feel.

Thanks for standing up for your rights and sharing your complaint; it certainly informed me sufficiently so as not to purchase this product. I am no longer a practicing attorney but I wish I were so that I can help you recover your money plus damages.

Remember, to also notify the Better Business Bureau. Good luck.

#1130738

How is person suppose to take your offer seriously when when you can't even structure sentence, let alone a paragraph. You really expect us to believe you are connected?

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ID
#636987 Review #636987 is a subjective opinion of poster.
Location
Glen Cove, New York
Service
Scalp Med Hair Treatment
Cons
  • Did not reorder
Reason of review
Poor customer service
Loss
$260

Scalp med sucks

i used scalp med and it was just glorified rogaine i decided to look around for another product so i was on you tube looking at some videos about id say 9 months ago and i seen this video for a product called zx42 ,., i did a lot of research on the product and i called the contacts number opn there website alan the creator said they would give me a package deal and ever since i have been on zx42 i can promise you 85 % OF MY HAIR IS BACK zx42 i a true wonder drug
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ID
#632449 Review #632449 is a subjective opinion of poster.
Service
Scalp Med Hair Treatment
Cons
  • Customer service reps
  • Scalpmed at all
  • Order processing
Reason of review
Bad quality
Loss
$190
Preferred solution
Full refund

Poor Customer Service

This company takes your money and makes promises it does not intend to keep. Do not fall into the trap because you will be sorry. The customer service is AWEFUL. Once they have your money it's theirs regardless of whether you are dissatisfied with the product or them. They are not clear in the marketing of the product and they do not relinquish any fault of their own, it is your loss is basically how they see it. I was charged for a shipment I did not sign up for and it has been nothing but trouble and excuses in getting my refund. Which I still do not have to date.
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ID
#619736 Review #619736 is a subjective opinion of poster.
Location
Fort Worth, Texas
Cons
  • Scalpmed at all
  • Order processing
  • Customer service reps
Reason of review
Problems with payment

Scalp Med Auto Ship / Rude Customer Service / Buyer Beware!

This is not a review on the actual product sent, but a warning on the marketing scam used: Automatic Shipment. Since I already use a hair growth product (5% minoxidil foam) and the introductory price was comparable to the over the counter product I had used, I gave it a try. Several weeks later, I find another box of this product on my doorstep. I hadn't even used the original shipment yet. I didn't order it, but when I called to inquire, a woman named "Anna" claimed that by ordering on-line, I agreed to automatic shipments every two months, to be billed in two "easy payments" of $99. Well, no, I didn't and had carefully avoided checking that box on the web page, but onto the scam warning. Anna tried to tell me I needed to keep the second shipment because the hair on my scalp needed it another two months to see results, etc., but my objection was to the merchandising method used. What I got from Anna was a mantra, "You agreed to the terms and conditions when you ordered," repeated so much so that I had to tell her she needed to stop the robot mode and listen to what I was saying. This continued even after I told her she was being exceedingly difficult and rude. End result, I returned the unopened package and with persistence, finally got assurance that I was removed from the customer list. Oh, I was still billed $11.79 for shipping and handling. My penalty for shopping with an infomercial. Again, this is not a commentary on the actual product, but on the shady merchandising and a rude customer service rep. So, in closing, I offer this as a warning to avoid doing business with this company. Any company that can't be upfront with their merchandising, and who tries to squeeze a few dollars out of dissatisfied consumers can't be worth your time and money. Buyer Beware!
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2 comments
#888211

I am currently having the same problem. Scalp Med is a joke, same product you get in the store at 8 times the price.

#860863

yep, the infomercials are deceiving-buyer beware?

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ID
#508249 Review #508249 is a subjective opinion of poster.
Location
Monterey, California
Loss
$12

The company betrays you easily in regards to the cost

The company of ScalpMed will sell you the product with a promotional price of 29.99 dollars then charge you $180 every 2 months, that is over $1000 per year but will never tell you that, it is too expensive and does not work at all, I do not recommend the product at all, it is simply minoxidil with another compound which you cN buy at Walmart for $3.99. I will never imagine that we, as Americans, can be easily deceived by such a commercial on TV, for a *** product and people who easily lie to you in regards to it at a time when they don't know that they don't know anything about it
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2 comments
#848949

i simply use zx42 its about 25 per month and works well

#836118

I guess the reason the government lets businesses do this to people is the same reason why the government taxes you to death

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ID
#491320 Review #491320 is a subjective opinion of poster.
Location
Lubbock, Texas
Loss
$260

Sclap Med is expence and oilyi got my fi

I got my first box in December 2013 still haven't finished it. It was too oily for my hair. I stopped using it. I got a second package from Scalp Med in Feb. I called the # I found on line to return it. NO ANSWER so I just thought I was stuck with it. Today 3/24/14 I get a letter from collections saying I owe another $87. It seams because of the ID thief at Target my Credit Card # was change and Scalp Med could not charge me again. The never called me or sent me notice or emailed. Now I got a product I don't want and I'm being charge for it too. What do I do now????
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ID
#480388 Review #480388 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$180
This company is biggest cheater & Liar. Do not use their products, it does not work and they will charge you arm & legs. When they sell the products they will tell you great things about their products and services. But they sucks,Do not believe them. Careful...
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5 comments
#857744

RC. It is a fraud this product does not work at all I been using it for several months and no results at all

too expensive and no results the government stick their nose everywhere how come they let people like this steal money from American customers this is the biggest fraud I ever seen who do you go to complaint about this?

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ID
#444101 Review #444101 is a subjective opinion of poster.
Location
Sacramento, California