Carol B Zgz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNABLE TO USE PRODUCT

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CAUSED SEVERE ITCHING AND BURNING OF MY SCALP, wOULD LIKE TO RETURN FOR A REFUND. PLEASE ADVISE AND HOW TO DO SO. IHAVE MIXED THE SOLUTIONS TOGETHER AS INSTRUCTED.
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Loss:
$89
Cons:
  • Unable to get the info i need to return product for refund

Preferred solution: how do I return this product

User's recommendation: very slow on response and giving info on returns

Blondel B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my order

On March 13th I purchased your starter kit for women and I was told I would receive my order approximately March 25 today is April 1 and I still havent received my order however $188.90 was taken from my credit card.
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Cons:
  • Credit card was charles but never received the product
Anonymous
map-marker Roselle, Illinois

They refuse to talk to you

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Imtrying tocall you and itwont letme says this email already exists?? I want my refund I returned your.ptoducts and want.my refund you said you would
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User's recommendation: Won't.give you refumd just says return bit doesn't.give refund

Bonnie D Iue

Very upset you keep taking money from my credit card when I been canceled

PISSED COSTMER, I DID NOT LIKE THIS PRODUCT FOR MY HAIR I HAD A ONE TIME ORDER AND YOUR BILLING DEPT. CONTINUE TO TAKE MONEY FROM MY CREDIT CARD FOR SOMETHING I NEVER RECEIVED. PLEASE CREDIT MY CHARGE CARD AS SOON AS POSSIBLE
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Loss:
$11

Preferred solution: Full refund

Celestine G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to return product.

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No one answers phone to receive Credit Return Authorization(CRA) number. Being ignored!

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Loss:
$192
Cons:
  • Leaves hair oily

Preferred solution: Full refund

2 comments
Guest

I was thinking about ordering the Scalpmed product, but wanted to check online for customer reviews. This website has been very helpful.

Scalpmed needs to up their game as far as customer service responses and Refund issues.

Obviously they don’t have enough faith in their product to communicate back to their customers with any issues they might have. Thanks again, this website convinced me to stay away from Scalpmed!!

Guest
reply icon Replying to comment of Guest-1990192

The purpose of this site is to review the product. Since the product was never purchased or used by the reviewer, it should be flagged as inappropriate.

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Anonymous
map-marker Bradford, Ontario

Product bottle damaged

Hello I placed an order on Feb18/21. I received it on Mar 5/21. The outside box was intact, when I opened the pkg it was wet. One of the #2 bottles Was leaking and I am not able to combine the 2 bottles. There is not enough Solution. Should you need to contact me my # 1-41*-417-**** Annette Roberts
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Renee W Oun

Feedback for the product/Allergic Reactions

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I started using the product a few weeks ago, I do see new hair growth; however, the allergic reactions I had caused me to quit using the product. I will be sending the products back for a refund I would advise anyone to research any products you purchase. Scalp Med did grow my hair in areas where growth was stunted. I also don't want to have to use this product for life, that will become very costly.
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Loss:
$110
Pros:
  • Most customers receive hair growth results
Cons:
  • You have to use the product continuously for life

Preferred solution: Full refund

User's recommendation: Research Before Purchasing

Anonymous

***

Just curious as to why ScalpMed finds it necessary to use a female in their television infomercial whose blouse shows less cleavage than a Vegas showgirl costume. And also, whose skirt length makes it obviously impossible to move without showing her oneunderwear. How does this aid in selling your product. It looks ridiculous and almost comical. It shows that your company is certainly one that is not to be taken seriously. What are you actually selling here? Hair? Or ***
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Cons:
  • Continuing charging your credict card
  • Customer service reps

Preferred solution: Put some clothes on.

MaryGeorgiades C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It has been made very difficult to return this item.

I tried to call them by phone and they kept transferring me and then I got a busy signal. I kept trying and they switched to me another area and told me you must E-mail us and get a return authorization number.
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Preferred solution: Full refund

1 comment
Guest

Make sure to file a complaint with better business Bureau. Also contact and fight it with the credit card company

SHARON R Pys

Didn't receive right order

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I just rec'd my order and only part of the order was filled. When tried to call the customer service # unable to reach someone. I fill I've been scammed and don't want to try the product. I just want my money back.
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Loss:
$220

Preferred solution: Full refund

Anonymous
map-marker Tampa, Florida

No application instructions on web site

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They responded with the application instructions requested and provided a 10% coupon code.
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User's recommendation: I haven't purchased from them yet- info is still not clear

Anne B Hna

Did not receive the shampoo with my order.

I received my order on yesterday without the shampoo my order number is 610-********. Please respond quickly. Thank you.
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Loss:
$180

Preferred solution: Deliver product or service ordered

Anonymous

Didn't get my order# RT160920****370T6

My name is Daniel Jones and my address is 1493 Reeses Store Rd Halifax NC, 27839, I received a message from your company stating that my order can't be shipped because my address is insufficient, this my correct address and my phone # 252-813-**** my Email address is danieljones830@***.com my order has been paid with my card end with 3341. I will like to get my product or a refunded.
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1 comment
Guest

Hope you call credit card company Right away this way they can't get the money if you don't get the product

james d Dqj

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Verified Reviewer

Terrible product

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causes erecting dysfunction worse than terrible
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Loss:
$179
Pros:
  • Supose to grow hair
Cons:
  • Causes ed

Preferred solution: Full refund

User's recommendation: run don,t walk this can cause erection dysfunction

Bridget C Ruv

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Verified Reviewer
| map-marker San Francisco, California

Returning scalp med product.

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Regretfully I have to return this product . 1-This product has not worked for me , if anything my hair is thinner than when I started using it. 2 The area between my fingers became very irritated ,despite religiously wearing gloves when applying scalp med am&pm .I had to get a prescription medication which cost $45.00.to clear it up . 3 The medication I was required to take daily caused my urine to stink & severe irritation to my private area .
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Loss:
$319

Preferred solution: Full refund