No application instructions on web site

They responded with the application instructions requested and provided a 10% coupon code.

User's recommendation: I haven't purchased from them yet- info is still not clear.

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ID
#2375120 Review #2375120 is a subjective opinion of poster.
Location
Tampa, Florida

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Verified Reviewer
New Reviewer

Want to return product.

No one answers phone to receive Credit Return Authorization(CRA) number. Being ignored!
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2 comments
#1990192

I was thinking about ordering the Scalpmed product, but wanted to check online for customer reviews. This website has been very helpful.

Scalpmed needs to up their game as far as customer service responses and Refund issues.

Obviously they don’t have enough faith in their product to communicate back to their customers with any issues they might have. Thanks again, this website convinced me to stay away from Scalpmed!!

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ID
#2372023 Review #2372023 is a subjective opinion of poster.
Service
Scalp Med Hair Treatment
Cons
  • Leaves hair oily
Loss
$192
Preferred solution
Full refund

Didn't get my order# RT160920****370T6

My name is Daniel Jones and my address is 1493 Reeses Store Rd Halifax NC, 27839, I received a message from your company stating that my order can't be shipped because my address is insufficient, this my correct address and my phone # 252-813-**** my Email address is danieljones830@***.com my order has been paid with my card end with 3341. I will like to get my product or a refunded.
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1 comment
#1970048

Hope you call credit card company Right away this way they can't get the money if you don't get the product

ID
#2365224 Review #2365224 is a subjective opinion of poster.

Refund

I haven't rec. the refund yet, but Lola responded very promptly - I am happy w/ Lola's response and feel confident that I will rec. the refund w/in a reasonable period of time. Thank you
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ID
#2348094 Review #2348094 is a subjective opinion of poster.
Location
Spokane, Washington

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New Reviewer

I will be moving and I would like to stop ordering

I no longer wish to order .
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ID
#2331585 Review #2331585 is a subjective opinion of poster.
Location
Lithonia, Georgia

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New Reviewer

It has been made very difficult to return this item.

I tried to call them by phone and they kept transferring me and then I got a busy signal. I kept trying and they switched to me another area and told me you must E-mail us and get a return authorization number.
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1 comment
#1970049

Make sure to file a complaint with better business Bureau. Also contact and fight it with the credit card company

ID
#2327465 Review #2327465 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Feedback for the product/Allergic Reactions

I started using the product a few weeks ago, I do see new hair growth; however, the allergic reactions I had caused me to quit using the product. I will be sending the products back for a refund I would advise anyone to research any products you purchase. Scalp Med did grow my hair in areas where growth was stunted. I also don't want to have to use this product for life, that will become very costly.

User's recommendation: Research Before Purchasing.

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ID
#2325890 Review #2325890 is a subjective opinion of poster.
Pros
  • Most customers receive hair growth results
Cons
  • You have to use the product continuously for life
Loss
$110
Preferred solution
Full refund
New Reviewer

Didn't receive right order

I just rec'd my order and only part of the order was filled. When tried to call the customer service # unable to reach someone. I fill I've been scammed and don't want to try the product. I just want my money back.
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ID
#2318017 Review #2318017 is a subjective opinion of poster.
Loss
$220
Preferred solution
Full refund

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New Reviewer

Terrible product

causes erecting dysfunction worse than terrible

User's recommendation: run don,t walk this can cause erection dysfunction.

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ID
#2281282 Review #2281282 is a subjective opinion of poster.
Pros
  • Supose to grow hair
Cons
  • Causes ed
Loss
$179
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Returning scalp med product.

Regretfully I have to return this product . 1-This product has not worked for me , if anything my hair is thinner than when I started using it. 2 The area between my fingers became very irritated ,despite religiously wearing gloves when applying scalp med am&pm .I had to get a prescription medication which cost $45.00.to clear it up . 3 The medication I was required to take daily caused my urine to stink & severe irritation to my private area .
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ID
#2259974 Review #2259974 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$319
Preferred solution
Full refund

The oily feeling left on my haredness on the edge of my forehead to the front of my head.

I use the solution as directed by the instructions twice a day. I have not seen any changes because I have only been using the product for a month. However, I do not like how my hair feels after using the product. It leaves my hair feeling oily and redness on the edge of my forehead to the edge of my head.
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ID
#2243236 Review #2243236 is a subjective opinion of poster.
Location
Westbury, New York

Cancel my order

Hi, I would like to cancel my order. It was in the amount of 229.90. Thanks, Mary Ann Mamone 203-595-****

User's recommendation: No problem to cancel was as easy as ordering.

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ID
#2189421 Review #2189421 is a subjective opinion of poster.
Location
White Plains, New York
Service
Scalp Med Customer Care

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Verified Reviewer
New Reviewer

Had hope

Just asked for a refund, just can't imagine using the product for the rest of my life. Got hope up that I finally was going to have hair growing. So, thanks this would become expensive.
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ID
#2152100 Review #2152100 is a subjective opinion of poster.
Loss
$80
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My return of your product.

Tracking # 12W268Y603740****05 CRA # 914232 My Doctor recommended that I don't mix products.

User's recommendation: Check with your Doctor .

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ID
#2151242 Review #2151242 is a subjective opinion of poster.
Loss
$99
Preferred solution
Full refund
New Reviewer

Way too expensive

Cant get ahold of customer service I guess they do not wanna talk about it I lost my job and can not afford their service any longer and they don't wanna talk about it
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ID
#2138083 Review #2138083 is a subjective opinion of poster.
Location
Denver, Colorado